At Feedback App, we take the privacy and security of your information seriously. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our service.
- Information We Collect:
- Account Information: When you create an account, we collect your email address and other necessary account details.
- Business Information: We collect your business name, address, and logo to help your customers identify your business and generate QR code merchandise.
- Customer Feedback: We store and process customer feedback provided through our Feedback App. This data is solely for your use and is not shared with third parties.
- Use of Information:
- We use your account information to provide and manage your access to our service.
- Business information is used to create a branded experience for your customers and generate QR code merchandise.
- Customer feedback data is stored and processed to provide you with feedback analytics and insights through your dashboard.
- We may use your email address to send you service-related communications, such as updates, announcements, and helpful tips.
- Data Storage and Security:
- We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
- Customer feedback data is stored securely within our database and is not shared with any third parties.
- Data Retention:
- We retain your data for as long as necessary to provide our services and comply with legal obligations.
- Upon termination of your account, we will delete or anonymize your data after a reasonable period, unless we are required to retain it by law.
- Third-Party Services:
- We may use trusted third-party services to support the operation of our Feedback App. These services are bound by confidentiality agreements and are not permitted to use your data for any other purpose.
- Changes to Privacy Policy:
- We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.
By using Feedback App, you consent to the collection, use, and processing of your information as described in this Privacy Policy. If you have any questions or concerns, please contact our customer support team.